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Our Privacy Policy

Tin Roof Teas is firmly committed to our customer’s privacy.  We are very aware that making a purchase at TinRoofTeas.com, or any other website for that matter, requires the customer’s trust, and we value your trust very highly.  We guarantee that we will work to protect the privacy and security of any personal information you provide us, and that your personal information will only be used as set forth in this Privacy Policy.  This includes your name, address, telephone number, e-mail address, and credit card information, in addition to any other personal information that can be personally linked to you.

How can I pay for my order?

Tin Roof Teas guests can elect to pay using all major credit cards (Visa, Master Card, Amex, and Discover).

Will you distribute my e-mail address or other personal information?

No. We never sell, rent, lend or otherwise provide your personal information to any third parties UNDER ANY CIRCUMSTANCES. We will only share personal customer information with our agents, representatives and trusted service providers and/or contractors for the limited purposes of fulfilling customer orders, completing credit card transactions, communicating to customers, providing customer service, providing a personalized shopping experience, and offering certain products and services in connection with our website.

How will you protect my personal information, when I purchase items off of your site?

To protect your online transactions, we use a technology called Secure Sockets Layer (SSL).  If your browser is capable of SSL (most are), your personal information will be automatically encrypted before it is sent over the internet.  When you make a purchase on our website using a credit card, we collect your name, billing address for the credit card, the card type, card number, expiration date and three-digit security code.  We also collect information that allows us to ship your order, including your e-mail address and the name, address, and phone number of the intended recipient.

I’m not comfortable ordering on-line, how else can I order from you?

For those customers who are uncomfortable ordering on-line, we are happy to accept credit card orders over the phone. Just give us a call at (919) 834-9000.  We are available by phone during business hours, Monday – Saturday 10:00 am – 7:00 pm and Sunday 12:00 pm – 6:00 pm.